Terms of Service

Spruce Lawn Care

Fees and Taxes: If the lawn is overgrown on the first mow, $1.41 per minute per man is charged. Sales tax is added to every job after completion. For landscaping jobs over $1,000, we collect 50% upfront and 50% when the job is finished.

Payment and Late Fees: We charge the card on file after each service. If payment does not go through after 15 days, a $25 late fee will be added. Please update cards or contact us quickly to avoid extra fees.

Dog Waste Fee: Please pick up dog waste before we arrive. If there is a large amount of dog waste more than once, a $25 inconvenience fee may be added. A few droppings are fine. Large amounts are not.

Locked Gates / Unable to Service: If we cannot get into part of the yard because of a locked gate, dog in the yard, or blocked access, and we cannot reach you, we’ll still charge full price. 

If you have a lock, please give us the code. If you use a key lock, please leave it unlocked on your service day.

Skipping a Visit: If you’d like to skip a visit, please let us know by 6:00 p.m. the business day before. If you skip a visit, your grass may be taller at the next visit. If it’s overgrown, an extra charge may apply.

Lawn Mowing:
Mowing includes:

- Push mowing
- String trimming
- Edging
- Blowing off hard surfaces
- We mulch clippings back into the lawn. Bagging is not included.

Note: If the yard is messy consistently, we may raise the price to cover extra time. We do not pull weeds in flower beds as part of mowing. We do not pick up toys, dog waste, or trash. Please have the yard ready. While we aim to service your lawn on the scheduled date, weather, holidays, or scheduling needs may require service the day before or after.

Mowing Schedule: 

April-October: Weekly or Bi-weekly 

November-March: Bi-weekly/Winter Maintenance

Note: Your mowing service automatically switches to weekly on April 1 and to bi-weekly mid November, with the option to adjust your schedule if needed.

Winter Maintenance (Dec–Feb): We switch your mowing to bi-weekly winter maintenance automatically. Same price as mowing. Same time on property. More value. We do things like weed pulling, shrub & tree trimming, leaf & branch cleanup, ice melt, exterior property inspections with photos uploaded to client portal, scalping to prep for spring, and occasional mowing.

Winter maintenance saves you money on big fall and spring cleanups and keeps your property looking great all winter.

Fertilizer and Weed Control: 

- 8 treatments a year. Visits are done every 4-6 weeks.

- Unlimited weed control. If you don't see any weeds die, yellow, or wilt after 2 weeks. Contact us and we’ll come back out to spray the lawn free of charge.

- Includes pre-emergent, post emergent, winterizer, and fertilizer depending on the time of year.

- We recommend watering the lawn 12-24 hours after the service to help the pellets dissolve. Watering between 3:00 and 6:00 AM is best to avoid evaporation.

Notes: Expect to see results in 7-14 days; It can take multiple treatments to see great results, and overall lawn transformations can take up to 6-12 months depending on the condition of your lawn.

Service is put on our list, and you’ll be notified of your service date 1-2 days in advance via text.

Peace of Mind Guarantee: If something is not right, tell us. We will come fix it at no extra cost.
If we cannot make it right, you won’t be charged for that service.

Cancellation: There are no commitments. Service continues automatically each year until you tell us to stop.To cancel you’ll need to fill out a short online form, once completed you’ll receive a confirmation of cancellation via email. Contact the office to receive this form.